Disclosure Statement │ Eureka Financial Services

Disclosure
Statement
Financial Adviser

Name of Financial Adviser : Sam Khatri

FSP Number: 405646

Address: 8/15 Accent Drive, East Tamaki, Auckland 2013

Trading Name: Eureka Financial Limited

Phone Number: 021 052 8792

Website: www.eurekafinancial.co.nz

Email Address: [email protected]

Eureka financial Ltd. 679011, trading as Eureka Financial Services is a Financial Advice Provider Licensed and regulated by the Financial Markets Authority to provide Financial Advice.

Client Confidentiality

Confidentiality of your information is very important to me. I comply with the Privacy Act 2020 with the information I collect and how I use and store it. Further information is set out below under ‘Use of Information’. If your details are entered into our electronic record system, I will keep those details on file for a period of seven years from when our engagement terminates

Scope of Advice

Eureka Financial Limited provides you with advice pertaining Mortgages and Personal Insurance. We provide you with advice based on products from a select list of providers.

For life, disability, debt protection, shareholder protection and key person insurance, Eureka
Financial Limited works with five companies – Fidelity Life, Asteron Life, Partners Life, AIA
and Cigna

For health insurance, Eureka Financial Limited works with three providers – NIB, AIA and
Partners Life

For Group Schemes, Eureka Financial Limited works with two providers – AIA, Asteron Life,
Fidelity and NIB

What sort of Adviser am I?

I am a registered financial adviser.

I can give you advice about:

Life Insurance

Disability Insurance

Key Person Protection Insurance

Shareholder protection Insuranc

Group Schemes Insurance

Trauma Insurance

Health Insurance

Debt Protection Insurance

Home Loans

Out of Scope

We have agreed that my written financial advice will not provide advice on the following areas:

Insuring your home, contents, car and other asset insurance.

General tax advice.

Estate planning and asset protection.

Investment planning service

Any personal insurances not covered above.

Fees

Eureka Financial Ltd. does not charge fees or expenses for any financial advice provided to you.

Remuneration

For life insurance, disability insurance and health insurance, Eureka Financial Ltd. receive commissions from the insurance companies where the business is placed.

If you decide to take out insurance, the insurer will pay a commission to Eureka Financial Ltd.

The amount of the commission is based on the amount of the premium and will vary depending on product type and product provider. However, it may be up to 230% times the first year’s premium payable by you, with a further payment of up to 10-20% of each yearly premium thereafter.

They undertake a compliance audit, and a review of their compliance programme is undertaken annually by a reputable compliance adviser.

How we Manage the Conflict of Interest

I have an obligation to act in the interests of our clients when making a recommendation. In providing advice to you, should any, actual or potential conflict of interest arise then I will bring any such conflict of interest to your notice so that you may assess my advice objectively.

I have no quotas or minimum production levels with any insurer and put clients’ interests first. I may occasionally receive invitations to social events, conferences and/or gifts from various insurers and these can sometimes production volume based.

I undertake these will never influence my impartiality and giving you advice on products and providers which are best suited to your needs.

I also complete training in conflicts of interest and have a periodic independent compliance review conducted on my advice process.

What should you do if something goes wrong?

If you have a problem, concern, or complaint about any part of my service, please contact my internal complaints scheme so that my internal complaints scheme can try to fix the problem.

You may contact our Compliance Director via:
Phone: 0800 936 626.
Email: [email protected]
Write to: 18/15 Accent Drive, East Tamaki, Auckland 2013

When we receive a complaint, we extract all the relevant files related to you, Document and interview the adviser or employee of the business in question. In addition:

We will consider your complaint and let you know how we intend to resolve it. Where possible, we try to resolve your complaint immediately

If we are unable to resolve your complaint immediately, we will acknowledge your complaint within 2 business days. We may contact you to get further information about your complaint.

We aim to resolve complaints within 10 working days of receiving them. If we need more time to investigate your complaint, we will let you know when you can expect to receive a response to your complaint.

We will contact you by phone, email or letter to let you know whether we can resolve your complaint and how we propose to do so

If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact Financial Services Complaints Limited (FSCL). This service will cost you nothing and will help us resolve any disagreements.

You can contact Financial Services Complaints Limited at:

Address PO Box 5967, Lambton Quay, Wellington 6145
Phone Number 0800 347 257
Email Address [email protected]
Website www.fscl.org.nz

Duties Information

Eureka Financial Ltd., and anyone who gives financial advice on their behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that they give advice. Eureka Financial Ltd. are required to:

give priority to your interests by taking all reasonable steps to make sure their advice isn’t materially influenced by their own interests.

exercise care, diligence, and skill in providing you with advice.

meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that Eureka Financial Ltd. have the expertise needed to provide you with advice)

meet standards of ethical behavior, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure Eureka Financial Ltd. treat you as they should, and give you suitable advice).

This is only a summary of the duties that Eureka Financial Ltd. have. More information is available by contacting them, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.

Referrals to other Professionals

If at any time during the term of engagement, a potential need arises for the use of another professional, I undertake to refer you to an appropriate professional.

You will not be billed or invoiced for such a service at any time by me. If an appropriate professional cannot be located I undertake to advise you as soon as possible so that you
may engage a professional of your choice or seek advice in regard to the same.

Should another professional be engaged, I do not accept any liability whatsoever for the advice provided or the fees invoiced by that other professional, regardless of how the
engagement came about.

Reliability History

I, Sam Khatri - Managing Director and Financial Advisor of Eureka Financial Ltd., declare that I have never been declared bankrupt, nor placed in liquidation, and that I have never breached the Financial Markets Conduct Act 2013 and that I am solvent and financially secure.

Privacy

I, Sam Khatri - Managing Director and Financial Advisor of Eureka Financial Ltd., will be gathering private information and handling it in accordance with the relevant law (Privacy Act 2020) and what the general obligations and rights are.

How am I regulated by the Government?

You can check that I am a registered financial advisor at http://www.fspr.govt.nz

The Financial Markets Authority regulates financial Advisers. Contact the Financial Markets Authority for more information, including financial tips and warnings.

You can report information or complain about my conduct to the Financial Markets Authority,
but in the event of a disagreement, you may choose to first use the dispute resolution
procedures described above (under What should you do if something goes wrong?).

Declaration

I, Sam Khatri, declare that, to the best of my knowledge and belief, the information contained
in this disclosure statement is true and complete and complies with the disclosure
requirements in the Financial Advisers Act 2008 and the financial advisers (Disclosure)
Regulations 2010.